WWW.LITTLEGRIDDLE.COM SHIPPING AND RETURN POLICIES
Order Processing Times
Orders placed on www.littlegriddle.com before 10 am Eastern Standard Time are usually shipped on the same business day. Standard (non-“Express”) orders may take two business days to ship when we are experiencing heavy shipment volumes, such as during holiday sales periods. You will be notified by email when your order ships, and you will receive a tracking number at that time. Little Griddle does not ship on weekends or on U.S. federal holidays.
If your order is urgent or you have special requests regarding your shipment, please let us know at the time you place your order. We cannot promise to fulfill every request, but we will give it our best effort.
Occasionally we will open orders for items that are pre-production, back-ordered, or otherwise out-of-stock. If this is the case the item will note on its product page that it is not in stock and its estimated arrival date. You will be billed when you order, and your items will ship when the product is in stock.
Free Standard Shipping
We offer free “Standard” ground shipping for orders placed on www.littlegriddle.com for delivery within the United States on purchases of $40 or higher. Orders typically arrive within 3-7 business days. This offer does not apply to orders shipping outside of the continental United States.
Our rates for shipping are based on weight and destination and are calculated at checkout based on your order criteria. Little Griddle ships domestically and internationally by FedEx and the USPS. Carriers are chosen at our discretion. A signature is not required for delivery unless requested by the carrier or by you when you place your order.
www.littlegriddle.com offers express 2-day shipping within the United States as an option at checkout. Because our products are often heavy, for next-day shipping please contact for a rate quote to your area.
Little Griddle accepts orders from many countries. International shipping rates are based on weight and destination and are calculated at checkout based on your order criteria. Please note that Little Griddle cannot be familiar with the laws and cookware importation requirements in every country, and therefore it is your responsibility to make sure that you can import our products if you place an order on our site. Little Griddle is not responsible for any customs duties, tariffs, importation fees, VAT or other fees related to importing your shipment. If these fees apply, you will be notified by your shipping carrier or customs authority upon the arrival of your order.
In order to return an item for a refund or an exchange, your item must be unused and in the same condition as received. It must also be in the original packaging, and must not have been cooked on. Items must be returned within 30 days of delivery to be eligible for a refund. Please note that gift cards are not eligible for returns or refunds.
To return your product mail it, along with your proof of purchase, to:
Little Griddle - Returns
2139 Austin Avenue
Rochester Hills, MI 48309
Any item not in its original condition, missing parts or damaged for reasons not due to our error is not eligible for return.
To return an item from outside the United States, please contact Little Griddle for instructions on preparing and sending your return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return is approved a credit will automatically be applied to your original method of payment. Please note that shipping charges are non-refundable. For discretionary (non-defective) returns, you are responsible for paying for your own shipping costs for returning your item.
If you believe that you have received a broken or defective product, please contact Little Griddle to arrange an exchange.
If you ever have a problem with a Little Griddle product, tell us! We are standing by to make sure that you love using your Little Griddle cookware.